Privacy policy

1.Responsibility

Responsible for the processing of data via this website and in the course of appointment booking:

2.Data collected and purpose of processing

When you book an appointment via our website or booking system, we collect the following data:

• First and last name
• Email address
• Phone number
• Selected service as well as date/time of the appointment

We process this data exclusively for the following purposes:

• To review and confirm your booking and to organise the appointment.
• To contact you in the event of short-notice changes or cancellations.
• To comply with statutory accounting obligations.

3.Disclosure to third parties

Your data is treated as strictly confidential. It is passed on to third parties only where this is necessary for the performance of the contract, and as part of measuring the success of our advertising as described in section 4.

4.Advertising and conversion measurement (Google, Meta)

This website uses the Google tag (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland) and the Meta Pixel (Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland). We use them to measure whether visitors find us through our ads on Google, Instagram or Facebook and book an appointment.

Cookies are set and the following data is transmitted to Google or Meta:

• Pages viewed and clicks on “Book an appointment”
• Completion of a booking with the selected service and price
• Technical information such as IP address, browser, device and time of visit
• Identifiers that allow Google or Meta to attribute a visit to an ad

Name, email address, phone number and answers from our questionnaires are not transmitted to Google or Meta. No tracking is included on the questionnaires or in the client database.

Google and Meta may also process the data in the USA or other countries and link it to data from your Google or Meta account. The transfer is based on the Swiss-U.S. Data Privacy Framework or on standard contractual clauses.

You can decline tracking at any time via the cookie bar or the button below. After that, no further data is sent to Google or Meta.

Further information: policies.google.com/privacy and facebook.com/privacy/policy

5.Retention period

We store your personal data only for as long as is necessary to handle the appointment and the resulting client relationship, or as required by statutory retention periods (e.g. under tax law).

6.Your rights

Under the Swiss Data Protection Act (nDSG) you have the right at any time:

• To request information about the data we hold about you.
• To request the correction of inaccurate data.
• To request the deletion of your data, provided no statutory retention obligation applies.
• To withdraw consent you have given at any time with effect for the future.

To exercise your rights, please contact the controller named above directly by email.